By following the detailed requirements outlined in this guideline, your merchandise should flow
through our Distribution Center and on to the selling floor in an efficient manner. We have established
non-compliance charges in an effort to recover costs incurred due to non-compliance.
The table below is a complete listing of the charges a vendor could be subject to for non-compliance. This
table should be used in conjunction with the remittance advice report.
|
Violation
Code #
|
Description
|
Min
Charge
|
Max
Charge
|
Violation
type
|
Ref
Page #
|
|
PO
Information and Date issues
|
|
1A
|
Shipped
prior to “Do not ship before” date
|
$300
|
5%
of invoice plus freight in and out
|
Shipping
|
13
|
|
1B
|
Shipped
after “Do not ship after” date
|
$300
|
15%
of invoice plus freight in and out
|
Shipping
|
13
|
|
2
|
Multiple
PO’s in one carton
|
$150
|
$150
per carton
|
Shipping
|
21
|
|
Carton
information incorrect or incomplete
|
|
3A
|
PO
number incorrect or not listed
|
$250
|
$250
|
Shipping
|
24
|
|
3B
|
Department
# incorrect or not listed
|
$150
|
$150
|
Shipping
|
24
|
|
3C
|
Style
# incorrect or not listed
|
$150
|
$150
|
Shipping
|
24
|
|
3D
|
Color
name incorrect or not listed
|
$150
|
$150
|
Shipping
|
24
|
|
3E
|
Size
incorrect or not listed
|
$150
|
$150
|
Shipping
|
24
|
|
3F
|
Pre-pack
detail not provided or inaccurate on outside of carton
|
$250
|
$250
|
Shipping
|
24
|
|
3G
|
Store
number for Pack-by-Store incorrect or not listed on carton label
|
$250
|
3%
|
Shipping
|
24
|
|
3H
|
Carton
not addressed correctly
|
$250
|
3%
|
Shipping
|
24
|
|
3I
|
“Master
Pack” not on outside of carton
|
$250
|
$250
|
Shipping
|
23
|
|
BOL
errors
|
|
4D
|
Failure
to consolidate purchase orders into one BOL
|
$300
|
3%
|
Freight
|
31
|
|
4E
|
PO
#, carton qty, and/or department number not listed individually or
accurately on BOL/TMS system
|
$300
|
3%
|
Freight
|
31
|
|
4F
|
Multiple
trailers / containers per BOL
|
$450
|
3%
|
Shipping
|
31
|
|
4I
|
Failure
to list SRR # in “Special Instructions” section on BOL
|
$300
|
$300
|
Freight
|
31
|
|
4J
|
BOL
does not contain contact information
|
$50
|
$50
|
Freight
|
31
|
|
4K
|
Failure
to provide SSI w/ BOL upon request
|
$50
|
Full
cost of freight
|
Freight
|
31
|
|
4L
|
Failure
to properly address BOL as instructed
|
$100
|
Full
cost of freight
|
Freight
|
31
|
|
4M
|
Failure
to list TMS BOL # in special instructions
|
$300
|
$300
|
Freight
|
31
|
|
4N
|
Released
Value wording added/noted on BOL
|
$300
|
Full
cost of freight pls handling
|
Freight
|
31
|
|
Improper
carton packing
|
|
06
|
Style,
Colors and or Sizes mixed in a carton-i.e. multiple sku containers
(excludes cross dock shipments) i.e. multiple skus in a container.
|
$450
|
3%
|
Shipping
|
21
|
|
6A
|
Fragile
merchandise not packed with corrugated packing materials to
prevent breakage/not reshippable
|
$450
|
$450
|
Shipping
|
23
|
|
6B
|
Product
sold in boxes not received in boxes
|
$450
|
3%
|
Shipping
|
23
|
|
Invoice/ASN
accuracy
|
|
7A
|
810
invoice is technically wrong requiring retransmission or
modification
|
$200
|
$200
|
Shipping
|
8
|
|
7B
|
810
Invoice is not sent electronically within 24 hrs of mdse pickup
and must be requested by SSI
|
$750
|
$750
|
Shipping
|
9
|
|
7C
|
856
ASN is technically wrong requiring retransmission or modification
|
$450
|
$450
pls freight if goods are returned
|
Shipping
|
8
|
|
7D
|
Removed
from cross dock to manual processing
|
$250
|
$250
|
Shipping
|
8
|
|
7E
|
Removed
from receiving to audit
|
$250
|
$250
|
Shipping
|
8
|
|
Merchandise
substitutions
|
|
8A
|
Style
(if not accepted the charge will be 10% cost value of return plus
full freight charge in and out)
|
$100
|
50%
|
Shipping
|
13
|
|
8B
|
Size
(if not accepted the charge will be 10% cost value of return plus
full freight charge in and out)
|
$100
|
50%
|
Shipping
|
13
|
|
8C
|
Color
(if not accepted the charge will be 10% cost value of return plus
full freight charge in and out)
|
$100
|
50%
|
Shipping
|
13
|
|
PO
Discrepancies
|
|
10
|
Style
over ship (if not accepted the charge will be 10% cost value of
return plus full freight charge in and out)
|
$100
|
50%
|
Shipping
|
13
|
|
Shipping
/ Carrier Violations
|
|
12A
|
Incorrect
Carrier used
|
$150
|
Full
cost of freight
|
Freight
|
27
|
|
12C
|
Cartons
exceed 50lbs
|
$200
|
$200
|
Shipping
|
21
|
|
12D
|
More
than two requests for routing in one week
|
$450
|
Full
cost of freight
|
Freight
|
27
|
|
12E
|
Multiple
shipments against the same purchase order
|
$450
|
Full
cost of freight
|
Freight
|
27
|
|
12H
|
Live
unloads not scheduled or not on time
|
$500
|
$500
|
Freight
|
29
|
|
12I
|
Incorrect
information entered into TMS
|
$300
|
Full
cost of freight
|
Freight
|
27
|
|
12J
|
Driver
Load/ Count / Assist / Accessorial charges
|
$100
|
$1000
|
Freight
|
29
|
|
12K
|
Failure
to request routing via TMS
|
$100
|
Full
cost of freight
|
Freight
|
26
|
|
12L
|
Cartons
exceed specified dimensions
|
$200
|
$200
|
Shipping
|
21
|
|
12M
|
Incorrect
weight entered into TMS
|
$100
|
Full
cost of freight
|
Freight
|
27
|
|
12N
|
Incorrect
cube entered into TMS
|
$100
|
Full
cost of freight
|
Freight
|
27
|
|
12O
|
Incorrect
carton count entered into TMS
|
$100
|
Full
cost of freight
|
Freight
|
27
|
|
12P
|
Incorrect
pallet count entered into TMS
|
$100
|
Full
cost of freight
|
Freight
|
27
|
|
12Q
|
Truck
ordered not used
|
$100
|
Full
cost of freight
|
Freight
|
27
|
|
12R
|
PO
shipped to wrong DC as indicated on PO or carton
|
$100
|
3%
pls full freight
|
Freight
|
13
|
|
12S
|
Freight
cost to forward to correct DC
|
$100
|
Full
cost of freight
|
Freight
|
13
|
|
12T
|
Failure
to follow instructions outlined in routing email notification
|
$100
|
Full
cost of freight
|
Freight
|
27
|
|
12U
|
Ready
date is same as the cancel date
|
$100
|
Full
cost of freight
|
Freight
|
27
|
|
12V
|
Failure
to follow any of the guidelines as described in the routing guide
|
$100
|
Full
cost of freight
|
Freight
|
|
|
12W
|
Administration
fee
|
$25
|
$250
|
Freight
|
30
|
|
Ticketing
errors
|
|
13A
|
UPC
Active in system does not match vendor UPC on merchandise
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
13B
|
Vendor
pre-ticketed price does not match purchase order
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
13C
|
Vendor
ticket has UPC but does not scan
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
13D
|
Vendor
ticket includes retail but no UPC
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
13E
|
Vendor
ticket includes UPC but no retail
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
13F
|
SSI
furnished tickets not on merchandise
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
13G
|
Random
ticket errors found in pre-ticketing (10 or more)
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
13H
|
Ticket
does not include style number
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
13I
|
UPC
ticket missing human readable data or information incorrect
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
14B
|
Merchandise
is not pre-ticketed
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
14E
|
Tickets
on merchandise are for a different retailer
|
$25
|
$0.50
Per unit for problem style
|
Shipping
|
15
|
|
UPC
– Inovis/GXS catalog
|
|
15A
|
UPC
not in Catalog at time of order entry / receipt
|
$250
|
$250
|
Shipping
|
10
|
|
15B
|
Keying
charge for Advanced UPC Catalog data entry
|
$5
|
Per
UPC key entered
|
Shipping
|
10
|
|
15C
|
UPC
Catalog requires corrections
|
$250
|
$250
|
Shipping
|
10
|
|
15D
|
UPC
Catalog changes after order entry
|
$250
|
$250
|
Shipping
|
10
|
|
Advanced
Shipping Notification
|
|
16A
|
No
ASN received at time of receipt at Distribution Center
|
$750
|
$750
|
Shipping
|
9
|
|
16B
|
Inaccurate
ASN/Carton contents do not match ASN
|
$750
|
$750
|
Shipping
|
9
|
|
16C
|
BOL
does not match ASN
|
$300
|
$300
|
Shipping
|
31
|
|
16D
|
Carton
Label not scannable
|
$100
|
$500
|
Shipping
|
25
|
|
16E
|
No
UCC 128 label on carton or label covered
|
$300
|
$300
|
Shipping
|
24
|
|
16F
|
Carton
Label does not match ASN
|
$300
|
3%
|
Shipping
|
25
|
|
16G
|
ASN
does not include Carton Detail
|
$450
|
$450
|
Shipping
|
8
|
|
16H
|
ASN
transmission contains multiple BOL’s for shipment
|
$300
|
$300
|
Shipping
|
9
|
|
16I
|
Failure
to respond to 850 with accurate 997 acknowledgement
|
$100
|
$100
per P.O.
|
Shipping
|
9
|
|
16J
|
UCC
128 label placement error
|
$300
|
$300
per P.O. per shipment
|
Shipping
|
25
|
|
16K
|
ASN
does not match PO
|
$750
|
$750
|
Shipping
|
9
|
|
Merchandise
not shipped as ordered
|
|
17A
|
Sent
as a set and ordered as a separate; sent as a separate and ordered
as a set
|
$450
|
3%
|
Shipping
|
13
|
|
17B
|
Coordinates
shipped separately
|
$450
|
3%
|
Shipping
|
13
|
|
17C
|
Sent
as assorted and ordered by color or sent by color and ordered as
assorted
|
$450
|
3%
|
Shipping
|
13
|
|
17D
|
Sent
in bulk and ordered as a pre-pack
|
$450
|
$450
|
Shipping
|
13
|
|
17E
|
Sent
as a pre-pack and ordered in bulk
|
$450
|
$450
|
Shipping
|
13
|
|
17F
|
Pre-pack
quantities not packed as ordered
|
$450
|
3%
|
Shipping
|
13
|
|
17G
|
Pre-pack
top/bottom sizes do not match
|
$450
|
3%
|
Shipping
|
13
|
|
17H
|
Set
top/bottom or pre-packs not bundled or packaged
|
$450
|
3%
|
Shipping
|
13
|
|
Hangers
|
|
18
|
Hang
merchandise not on VICS Hangers/or hangers seeded in carton
|
$0.35
|
Per
unit
|
Shipping
|
19
|
|
Ticket
Placement errors
|
|
19
|
Ticket
placement errors
|
$0.50
|
Per
unit
|
Shipping
|
17
|
|
Consolidation
Area
|
|
20
|
Consolidation
Area Pickup/handling charges
|
$25
|
As
charged by consolidator
|
Freight
|
29
|
|
Floor
Ready Errors
|
|
21A
|
Unnecessary
packing materials and/or packing slips
|
$100
|
$500
|
Shipping
|
9;
23; 29
|
|
21B
|
Merchandise
received in poor condition/wrinkled
|
$1
|
Per
unit
|
Shipping
|
23
|
|
21C
|
Size
strip tape missing from folded garments
|
$0.50
|
Per
unit
|
Shipping
|
18
|
|
Miscellaneous
charges
|
|
22
|
Multiple
requests for same violation dispute
|
$50
|
Per
request
|
Shpng/Frgt
|
40
|
|
23
|
Storage
fee after 10th
day awaiting RA#
|
$50
|
Per
day
|
Shipping
|
14
|
|
24
|
DRAE/Storage
Charge
|
$100
|
As
incurred by carrier
|
Freight
|
29
|
|
25
|
Refused
freight charge
|
|
Full
cost of freight plus handling
|
Freight
|
14
|
|
26
|
Detention
charges
|
$100
|
As
incurred by carrier
|
Freight
|
29
|
|
Loading
Charges
|
|
27
|
Pallet
Loading-Failure to load by PO then Style
|
$150
|
$150
|
Shipping
|
28
|
|
28
|
Trailer
Loading-Failure to load trailer by PO then Style
|
$150
|
$150
|
Shipping
|
28
|
|
Small
Parcel Charges
|
|
29
|
Failure
to enter SSI purchase order and/or SRR # number in UPS system
|
$300
|
Full
cost of freight plus handling
|
Freight
|
30
|
|
30
|
Failure
to use UPS PLD compatible shipping method or UPS approved vendors.
|
$300
|
Full
cost of freight plus handling
|
Freight
|
30
|
|
Additional
Charges
|
|
31
|
SSI
provides copy of canceled check
|
$25
|
Per
check request
|
Shpng/Frgt
|
33
|
|
32
|
Claim
submitted less than $100 found to be valid deduction
|
$100
|
Per
claim request
|
Shpng/Frgt
|
33
|
|
33
|
SSI
provides copies of remittance advice report
|
$100
|
Per
report request
|
Shpng/Frgt
|
33
|
|
34
|
Claim
deduction inquiries that require SSI to provide vendor
documentation support copies
|
$100
|
Per
document
|
Shpng/Frgt
|
33
|
|
35
|
Insurance
Fees added to small parcel shipments
|
|
As
invoiced
|
Freight
|
30
|
|
36
|
Failure
to apply seal and/or properly document on BOL
|
$100
|
$100
|
Freight
|
29
|
|
37
|
Cartons
less than minimum requirements not masterpacked
|
$100
|
Full
cost of freight
|
Freight
|
23
|
|
38
|
Failure
to comply w/ EDI testing
|
$500
|
$500
|
Shipping
|
8
|
|
39
|
Incorrect
Shipper number used for small parcel shipments
|
$50
|
Full
cost of Freight
|
Freight
|
30
|
|
International
Shipping Charges
|
|
40A
|
Forms
required by Customs not provided
|
$300
|
Cost
of excess freight charges pls handling
|
Freight
|
46
|
|
40B
|
Incorrect/Invalid
information provided on customs forms
|
$300
|
Cost
of excess freight charges pls handling
|
Freight
|
46
|
|
40C
|
Failure
to list required information on invoice
|
$300
|
Cost
of excess freight charges pls handling
|
Freight
|
47
|
|
40D
|
Failure
to utilize correct Port of Entry
|
$300
|
Cost
to forward to correct DC pls handling
|
Freight
|
47
|
|
40E
|
Container
delivered without/outside scheduled delivery date/time
|
$300
|
$300
|
Freight
|
47
|
